Everything you need to know before hitting the water.
Reservations
Preparation
Safety & Equipment
Guidelines
Reservations
All rentals come with life jackets and paddles. Everything you need to safely enjoy your kayak or paddleboard adventure is provided—just bring yourself and your sense of adventure!
Customers will receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances.
Our rentals are available for 2 hours, 4 hours, 24 hours, or 48 hours. To reserve your equipment for the desired time, please use our online booking system. If you have a special request that falls outside of these standards please contact Flow Water Sports directly.
For larger groups or corporate bookings, please contact Flow Water Sports directly. Our team will help coordinate the details, accommodate your group size, and ensure a smooth and enjoyable experience on the water.
No, we do not offer same-day rentals. We recommend booking in advance to secure your preferred date and time.
Customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.
Preparation
-
Valid driver’s license, the credit card used on your reservation, clothes you don’t mind getting wet, sunscreen, hat or sunglasses optional. We will provide complimentary water bottles for each guest and sunscreen will be available for purchase at the Riverwalk Rental location.
Valid driver’s license, the credit card used on your reservation, sunscreen, hat or sunglasses optional, water to stay hydrated, and a dry change of clothes for after your paddle. A waterproof phone case is a good idea if you decide to bring your mobile device out on the water.
-
Valid driver’s license, the credit card used on your reservation, clothes you don’t mind getting wet, sunscreen, hat or sunglasses optional. We will provide complimentary water bottles for each guest and sunscreen will be available for purchase at the Riverwalk Rental location.
-
Valid driver’s license, the credit card used on your reservation, clothes you don’t mind getting wet, sunscreen, hat or sunglasses optional. We will provide complimentary water bottles for each guest and sunscreen will be available for purchase at the Riverwalk Rental location.
Bluffton and Hilton Head Island - SC.
Depending on your reservation request, equipment will be delivered straight to you or we will meet at one of our launching points.
- Alljoy Beach: 281-283 Alljoy Rd - Bluffton
- Oyster Factory Park: 63 Wharf St - Bluffton
- Cross Island Landing: 68 Helmsman Way - Hilton Head Island
Yes, you must be present for both delivery and pickup of your rental equipment. Being on-site ensures that our team can properly go over the condition of the equipment, provide any necessary instructions, and address questions about use or safety. It also helps us confirm a smooth handoff and prevents any potential issues with missed or damaged items.
Typically, rentals must be returned to the original pickup location. However, unexpected circumstances like weather can occasionally require adjustments. Please contact Flow Water Sports directly to discuss any changes or special arrangements for your rental.
Yes! Our fishing kayak rentals are fully compatible with your gear, so feel free to bring your fishing poles and equipment along for a day on the water. *Only valid with Fishing Kayak Rentals.
Safety & Equipment
Paddling can sometimes be more strenuous than it seems! Be sure to bring water and stay hydrated throughout your adventure.
Dress for comfort and the day’s weather when paddle boarding and kayaking . Since SUP is a water sport, wear clothes you don’t mind getting wet—most guests choose swimwear or board shorts with water-friendly shoes. A hat, sunglasses, and sunscreen are great for sunny days, and it’s always smart to bring a dry change of clothes for after your paddle.
No lesson is required before renting—our kayaks and paddleboards are beginner-friendly and easy to navigate. All experience levels are welcome. We do ask that you arrive 15 minutes early so our team can provide a quick briefing on equipment use and important safety guidelines.
Kayaking and paddleboarding are hazardous activities. Any use of the Equipment by any person under the age of 18 is strictly prohibited.
Life jackets are included. Each person is required to have a designated life jacket with them during their rental. While wearing it at all times is not mandatory, a properly fitted life jacket must remain on board throughout your trip.
Guidelines
If your water equipment is returned past the scheduled time, a late fee of $25 per hour will be applied. Please plan ahead to avoid additional charges and to ensure the next paddler can enjoy their rental on time.
Customer agrees to be responsible for locking the Equipment with the lock(s) provided by Esto3, LLC (“Esto3”) and the cost of replacing missing or stolen Equipment and any other rental items. Customer agrees if the Equipment is lost, damaged or stolen, Customer will be responsible for repair or replacement, subject to normal wear and tear. Please lock up all equipment not in use.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
-
-
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
-
-
-
-
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
-
-
-
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
-
-
Any damage or loss of the equipment will be the sole responsibility of the renting party.
Kayaking and paddleboarding are hazardous activities. Any use of the Equipment by any person under the age of 18 is strictly prohibited.
Each person is required to have a designated life jacket with them during their rental. While wearing it at all times is not mandatory, a properly fitted life jacket must remain on board throughout your trip.
Customer hereby confirms that customer is not under the influence of drugs and/or alcohol at the time of signing this equipment rental agreement. Further, customer hereby acknowledges that use of drugs and/or alcohol is strictly prohibited at all times during use of the equipment and agrees that customer will not use the equipment at any time if customer is under the influence of drugs and/or alcohol.
For the safety of our equipment and all guests, pets are not permitted on kayaks or paddleboards at this time. We appreciate your understanding.